Is NinjaOne Mobile free to download?
Yes, the app is free to download. However, you need an active NinjaOne subscription to use it. Pricing starts from $2.25 per device monthly with flexible pay-per-device models available.
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NinjaOne – Unified IT management solution for mobile
Unified IT management at your fingertips
Manage IT operations from anywhere with NinjaOne's comprehensive mobile app for technicians and end-user support.
About NinjaOne Mobile
NinjaOne is the unified IT management platform that consolidates all IT operations into one mobile app. Manage Windows, Mac, and Linux devices while supporting iOS and Android through comprehensive MDM capabilities. Access remote management, patch deployment, and ticket creation directly from your mobile device.
The app provides IT professionals with essential tools for endpoint management, device provisioning, and technical support. Execute remote scripts, monitor device performance, and respond to alerts instantly, ensuring faster resolution times and improved IT service delivery.
Features Of NinjaOne Mobile
- Execute remote scripts on managed endpoints
- Access device inventory and system health dashboards
- Create and manage support tickets from mobile
- Monitor real-time performance metrics and alerts
- Manage user credentials and access controls securely
- Biometric authentication for secure session access
- Sync data automatically with desktop platform
- View detailed device configuration information
Premium Features in the Paid Plan
- Advanced policy configuration and deployment
- Custom device grouping and organizational structures
- Automated patch management and system updates
- Detailed reporting and compliance tracking
- Multi-organization management capabilities
- Custom scripting and task automation
- Single sign-on integration support
- Priority technical support and training
Subscription-based (per-device pricing from $2.25+)
Free vs Premium Comparison
| Feature | Free | Premium |
|---|---|---|
| Remote access | Limited remote monitoring only | Full remote control with script execution |
| Device management | View-only dashboard access | Complete endpoint management and control |
| Ticket management | Create and view tickets | Advanced workflow automation and priority routing |
| Alerts | Standard notifications | Customizable alerts with automation rules |
| Reporting | Basic reports available | Advanced analytics and compliance reports |
Frequently Asked Questions
Can I manage multiple organizations with one app?
Yes, NinjaOne Mobile supports multi-organization management. You can switch between different organizations and manage endpoints across multiple accounts seamlessly through the app interface.
What devices are supported?
NinjaOne manages Windows, Mac, and Linux endpoints on the desktop side. The mobile app works on iOS 16.0+ and Android 8.0+. MDM functionality supports iOS and Android managed devices.
Does NinjaOne offer remote control features?
Yes, the premium version includes remote control capabilities using TeamViewer integration. You can remotely access and control managed endpoints directly from your mobile device.
What security features does the mobile app include?
The app supports biometric authentication, SSO integration, encrypted data transmission, and credential-based access control. Session management ensures secure connections for all remote operations.
